Q: How long does it take for my orders to be delivered?

A: Approximately 3-7 working days by our 3rd party delivery service provider. You will receive an email notification once the order has been scheduled for delivery.

 

Q: What is the standard shipping charges?

A: Our standard shipping charges per order are as follows:

Orders above $80 (nett) are entitled to free delivery.

A $4 shipping fee is chargeable for orders below $80.

 

Q: How can I track my parcel?

A: Once your order is scheduled for delivery, you will receive an email with the tracking number enclosed. Kindly check your junk mail if you did not received any email from us.

 

Q: Is there international shipping?

A: We are sorry but we do not ship internationally.

 

Q: What happens if my order failed to deliver because of address?

A: Your order will be sent back to our warehouse if the delivery failed due to inaccurate or incomplete address. Please be informed that you will need to bear the cost for re-delivery should this happen.